The Trail Of Painted Ponies BBB Business Review

Ask The Trailmaster

Do you have a question for us? Please use this form to ask.

We try to answer questions daily. Questions are not posted until they are answered.

Here are answers to the commonly asked questions about where to resell Painted Ponies, and what their current value is:

When collectors choose to resell their Painted Ponies, we recommend doing so on eBay. There is also a Facebook group, which was set up by Painted Ponies collectors and is not monitored by The Trail of Painted Corporate Office, where you can offer your Painted Ponies for sale. Here is a link to that Facebook group:
https://www.facebook.com/groups/PaintedPoniessellbuyswapauction

To find the current perceived value of your Painted Ponies, we suggest searching on eBay for the same figurine with a similar edition number. If you have an eBay account, you can look up what that particular figurine has sold for recently, and that will give you an even more accurate perceived value. 

 

Alan Martin from Tallassee Alabama wrote on April 16, 2013:
Please explain the different editions, I.e 1st E, 2 nd E, etc. Thanks
Response From Trailmaster:
Please check out the Frequently Asked Questions in the navigation at the top of the homepage of our website. There you will find the answer to this and other questions.

Elsie from Dixon, Mo. wrote on April 13, 2013:
How do you become a dealer for the painted ponies?
Response From Trailmaster:
You can contact Rikki at: info@paintedponies.com and she will take your information and guide you through the process of becoming an official Trail of Painted Ponies dealer. Welcome to The Trail.

Susan Haynes from Georgetown, TX wrote on April 11, 2013:
I have over 20 ponies I would like to sell. Where can I find the price value for them, and where can I sell them?
Response From Trailmaster:
The best place currently would be eBay. Look at Painted Ponies for sale that are similar to yours, and that will give you an approximate idea of their value if you want to sell them today.

Molly Kerns from Cable OH wrote on April 04, 2013:
Do you still make the coffee mugs?
Response From Trailmaster:
Over the year we have offered Painted Pony coffee mugs in different sizes, with different designs. Some are still available on our Official Store. You can expect the next generation of coffee mugs to look quite different from what has come before, and we will be introducing them in 2014.

emilie from illinois wrote on April 01, 2013:
is there a pony that has a manatee on it?
Response From Trailmaster:
Perhaps a custom Painted Pony with a manatee on it was created by an artist, but there has not been one that fits this description that is part of an official release.

elizabeth moore from nc wrote on April 01, 2013:
just wondering if you could please update your list of TOPP retailers. i have personally ran into several problems trying to locate these retailers. some do not exist or the addresses are completly worng. and 2 of the stores i went to in myrtle beach dont even sell mthem anymore. i was so disappointed.collectors need a up to date listing of where to find TOPPs.
Response From Trailmaster:
We do update our retailer list several times a year. It would probably be advisable to call ahead first and make sure the store near you has the figurines you are interested in in stock.

Linda Tabraham from TX wrote on March 30, 2013:
Your retired Medicine Horse is showing out of stock. Will you ever have it available again?
Response From Trailmaster:
If it shows retired and out-of-stock on the Official Trail of Painted Ponies website, that means that piece is not only no longer going to be produced, we have no more to sell. Check with your local retailer or online. When you ask if we will ever have it available again, if by that you mean will we go back at some point and create more, the answer is no. That would break our promise to Painted Pony collectors. We wouldn't do that.

Laura Slade from Canada wrote on March 27, 2013:
I preordered an autographed version of the guardian back in january. The Regular ones have shipped do you know when the autographed versions will ship?
Response From Trailmaster:
Because I personally signed The Guardian Autographed figurines, I can say they were returned to our fulfillment center last week and should be shipped to you immediately. I apologize for the delay. There were circumstances beyond our control that made these later than the open editions. We have taken steps to make sure that doesn't happen again. Thank you.

Laura from Canada wrote on March 27, 2013:
I recently purchased a Large edition of fancy dancer. His item number written underneath is 12389. When I try to register him it says its an invalid pony number. This was a pony with the limited edition number 5000. Is this not a real painted pony?
Response From Trailmaster:
Please send a picture of the bottom of your Pony to info@paintedponies.com and someone will help you.

Devin from Tucson, Arizona wrote on March 26, 2013:
Is Painted Pony a United States Company? Where are the ponies manufactured?
Response From Trailmaster:
Yes, The Trail of Painted Ponies is an American company. We encourage you to read about our history - how, where and why we formed - on our website. The original life-sized horse forms and our maquettes and masterpieces were cast in the United States. Our figurines are crafted overseas.