The Trail Of Painted Ponies BBB Business Review

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Jane Bates from UK wrote on September 11, 2017:
I have a 1E "Dream Horse" (by Janee Hughes) which came from a seller in Australia and has a plaque on it saying "Dream Horse". I have just purchased another "Dream Horse" from a UK seller. It is an earlier 1E. Strangely, it has no plaque, or any sign of ever having a plaque. Did the earlier ones not have the name plaques on the base? Thank you for your help. Jane
Response From Trailmaster:
"Dream Horse" was initially crafted by Westland with no title plaque. Then when The Trail moved to Enesco as our manufacturer, "Dream Horse" was re-crafted by Enesco with a title plaque. Beginning with the Winter 2010 release, which was the first release with Enesco, title plaques were included on all figurines.

John from Nevada wrote on September 08, 2017:
What does a blank serial number mean it says. 1E but no number
Response From Trailmaster:
Each Painted Pony is supposed to be hand-numbered. On occasion there is a human error, and one gets through that is not numbered. That's probably what happened in this case.

Andrea Gutscher from Switzerland wrote on August 17, 2017:
I lately bought "sounds of thunder" abroad. back home I noticed that I have that one already. Is there something like an exchange platform? maybe someone else is in the same situation and likes to exchange his pony... thanks!
Response From Trailmaster:
I wish there were a Trading Post for Painted Ponies, so to speak. The best alternative at this time would be to try and sell your Pony on eBay, or offer to trade out with someone who is putting their Pony for sale who may be interested in your "Sounds of Thunder." Good luck.

Lauren Maultsby from Indiana wrote on August 04, 2017:
What material are painted ponies made out of? Are the porcelain or resin?
Response From Trailmaster:
Most of the Painted Pony figurines are cast in artist-grade resin. We used to cast some in porcelain, but not anymore.

Danielle from Michigan wrote on July 31, 2017:
How many Ponies are in the entire collection?
Response From Trailmaster:
There have been 329 Painted Pony figurines in total crafted to date - including 56 Holiday Painted Ponies, 12 Exclusive Figurines, 1 Exclusive ornament, 4 Four Seasons Collection Pained Ponies, 1 Masterpiece Collection Painted Pony, and 2 Celebrity Collection Figurines.

Nicholas Matkin from California wrote on July 26, 2017:
We have recently moved for work, and several of our boxes were badly damaged. Is there anywhere to get replacement boxes?
Response From Trailmaster:
Sorry but we have not created replacement boxes.

Shelly from Victoria, Australia wrote on July 12, 2017:
Do you ship to Ballarat, Victoria Australia?
Response From Trailmaster:
We have an exclusive Australian distributor of Painted Ponies. If you send us your contact information, we will put them in touch with you.

Britney from AZ wrote on July 08, 2017:
I was reading through the Q&A and someone mentioned an exspansion with Fire and Ice? Where might I find information about this and any upcoming events as I have also heard about a new category of Ponies.
Response From Trailmaster:
Fire and Ice is a special Painted Pony that will commemorate the 15th Anniversary of The Trail of Painted Ponies. It will be coming out in January, and it is an absolutely sensational new design, unlike any we have previously producted. The new category you refer to has been put on hold temporarily. It was going to feature illuminated figurines.

S.McPherson from Langley, BC, Canada wrote on June 30, 2017:
I am trying to find a horse with horses contained on the horse
Response From Trailmaster:
I think you're probably referring to "Year of the Horse" which was created by the artist Lori Musil. It's a sensational work of art that was retired seven or eight years ago. Your best bet for finding one will be on eBay. But there have been other Painted Ponies with multiple horses them so check the Collector's Checklist.

Shyanne from California wrote on June 20, 2017:
I have many ponies that were gifted to me however I have a newborn and am trying to clear stuff out anyway i want to know the best places to sell the ponies so they go to homes of people who will appriacte them as i used to
Response From Trailmaster:
Painted Ponies prized by collectors can sometimes be found at horse and collectible shows, but really, the best place to try and sell them is eBay. Good luck.